To protect client confidentiality, which practice is recommended?

To protect client confidentiality, which practice is recommended?

• A. Share information only with authorized people
• B. Share information with authorized people, use secure communications, and follow laws and policies
• C. Post updates publicly
• D. Store records in an unlocked cabinet

Answer: (B)

Protecting client confidentiality means controlling who can see information, keeping it secure in transit and storage, and following the rules that govern privacy. The recommended practice brings these elements together: share information only with people who are authorized to view it, use secure methods to communicate it, and follow applicable laws and internal policies. Limiting disclosures to authorized individuals ensures sensitive details don’t reach those who don’t need to know. Using secure communications protects data from interception or unauthorized access during transmission. Following laws and policies provides the required guardrails and accountability, aligning actions with professional standards and reducing legal risk. Other options violate confidentiality—posting updates publicly exposes private information, and storing records in an unlocked cabinet creates a physical breach risk.